Privacy Policy

Artisan IT Services (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, communications, and services.

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Information We Collect

We may collect personal information including, but not limited to:

• Name

• Email address

• Phone number

• Company name

• Message content, service requests, or inquiries

Information is collected when you submit forms on our website, communicate with us via email, phone, or SMS, or engage with our services.

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How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support

• Communicate regarding services, appointments, system updates, outages, events, or emergency situations

• Send email communications, including informational emails and email drip campaigns

• Send SMS messages strictly for customer care, service-related updates, emergency notifications, or one-on-one communications

• Improve our services and communications

We do not use SMS for unsolicited marketing or promotional purposes.

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Email Communications

If you provide your email address, you may receive service-related emails and informational email drip campaigns from Artisan IT Services.

You may opt out of non-essential email communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Opting out of email communications does not affect critical service-related communications when required.

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SMS Communications Privacy

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Data Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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We do not sell or rent your personal information. We may share information with trusted third-party service providers that assist us with CRM systems, email delivery, SMS messaging, website hosting, and business operations, provided they agree to keep this information confidential.​​

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Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

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Your Choices

• You may opt out of SMS communications at any time by replying STOP

• You may opt out of email communications by using the unsubscribe link in our emails

• You may contact us to request updates or deletion of your information

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Contact Us

If you have questions about this Privacy Policy, please contact:

Artisan IT Services, LLC
Email: [email protected]
Phone: +1 812-573-2889